Privacy Policy

Our commitment to your privacy

Nettworth takes the protection of your personal data seriously. This Privacy Policy explains what information we collect when you visit our website or use our services, how that information is used, and what rights you have regarding your data.

We collect only what we need and aim to be clear about how every piece of data is handled. If anything here is unclear, you are welcome to contact us.

1. Data we collect

We may collect the following types of personal data:

• Contact information — name and email address submitted through our contact form. This is provided voluntarily and only used to respond to your enquiry.
• Usage data — anonymised information such as pages visited, session duration, and browser type, collected through analytics tools (subject to your cookie preferences).
• Cookie data — technical identifiers stored in your browser, as described in our Cookie Policy.
• Business information — details about your e-commerce operation that you choose to share when enquiring about our services. This is not required to browse the site.

2. How we use your data

• To respond to enquiries submitted through our contact form
• To understand how visitors use our website and improve the experience (analytics, where consent is given)
• To fulfil legal obligations, such as maintaining records of any service agreements
• We do not sell, rent, or trade your personal data to third parties for their own marketing purposes

3. Legal basis and data sharing

We process personal data on the following legal grounds: your consent (for analytics and marketing cookies), and legitimate interest (for responding to enquiries and operating our website securely).

We may share data with:

• Analytics providers — such as Google Analytics, where you have consented to analytics cookies. Data is anonymised to the extent possible.
• Service providers — trusted third parties who assist with website hosting or email delivery, bound by data processing agreements.
• Regulatory authorities — where we are legally required to do so.

4. Data protection and retention

• Contact form data is retained only as long as necessary to address your enquiry or fulfil a service agreement
• We apply appropriate technical and organisational measures to safeguard data from unauthorised access or disclosure
• Access to personal data is limited to team members who require it to carry out their responsibilities
• In the event of a data breach that affects your rights, we will notify you promptly in accordance with applicable law

5. Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data where we have no legal basis to retain it
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — change or withdraw cookie consent at any time via our Cookie Policy page

To exercise any of these rights, please use the contact form on our Contact page. We will respond within 30 days.